PerspectivesConsulting
Avoided conversations become grievances, investigations, and resignations. Conflict capable leadership is built through training, coaching, and practice.
Your leaders were promoted for being good at the work. Nobody taught them how to raise a difficult thing early. So it waits, and when it finally moves, it moves to you.
Most workplace conflict is not complicated. It is late.
"Strong teams are not conflict free. They are conflict capable."Mark Lawrence, Founder · Perspectives Consulting
Mark Lawrence is retained for complex workplace disputes: human rights mediation, anti-Black racism complaints, law enforcement conflict, and fractured relationships at the executive level. His aim is to leave the organization able to handle the next one without him.
The ability to notice tension early, stay steady in it, and move a difficult conversation to a decision. Not a personality trait. A skill, and one your organization can build.
Where conflict is showing up, what is driving it, and what it costs you. You receive an action plan built for your organization.
Training, practice, and coaching on the situations your leaders are actually dealing with.
We return to check what is holding, and adjust.
A twenty minute conversation that never happens becomes an investigation that runs for months. The person who raised it leaves anyway. The leader who could not handle it is still in the role.
Where leaders are conflict capable, issues surface while they are still small. Escalations drop. People trust their leaders to be fair, and teams start to enjoy working together.
Confidential mediation for a dispute, or coaching for a leader in a difficult working relationship.
Contact for detailsFacilitated work with a team that needs to rebuild trust or change how it handles disagreement.
Contact for detailsLeadership development across the organization, plus ADR program design, so issues have a route other than a complaint.
Contact for detailsConferences, leadership offsites, and internal events, on conflict and the cost of avoidance.
Contact for detailsMission driven organizations face the same conflict patterns on tighter budgets. Adapted pricing is available.
The first conversation costs nothing and carries no obligation.